Don’t fall victim.
Protect yourself against fraud by knowing the company who should be servicing your loan. By law, mortgage companies are required to send you two letters when they buy or sell your loan: a “goodbye” letter from the company currently accepting your payments; and a "hello" letter from the new mortgage company. Keep tabs on who your mortgage company to avoid falling victim to fraud by scammers claiming to be your mortgage company. Be sure to keep all documents you receive from your former and present mortgage company.
However, even after receiving your “hello” and “goodbye” letters, it’s wise to verify the legitimacy of these letters. One quick way to check their authenticity is to go to MERS® Servicer ID, an online resource that keeps tracks of mortgage companies nationwide. You may also call their toll-free number at 1-888-679-6377.
